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As of Oct 27, received message from JJmeds clarifyig that $38 is the shipping cost for them.
Website has changed to reflect the true shipping price: ($20 under orders of $250, free above orders of $250)
Reddit post:
JJMeds Shipping is Now $20 under $250 order amount
Good news, everyone. JJMeds shipping is $20 for any order under $250, and free above $250. Background information: I received an email from them telling me shipping is $38. I asked why it had been raised from the $20 it was on 09/01/17 and they denied it had ever been raised. I asked them to clarify this, and it turns out shipping is $38 FOR THEM, but they only charge us $20 for those orders under $250, and free over $250. Thank you for clarifying JJmeds and doing the right thing.