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chat august 29

Chat started
Hey Lushie! Our Customer Care team is handling a high volume of queries right now, so you may experience longer wait times across all our channels. Hang tight—we’ll be with you ASAP. If you have an order number, please include it! Bonjour! Notre équipe du service à la clientèle traite actuellement un grand nombre de demandes. Il est donc possible que le temps d’attente soit un peu plus long sur tous nos canaux. Nous serons avec vous dès que possible. Si vous avez un numéro de commande, veuillez l'inclure à votre message!
avatar Nicole Hello Jana. My name's Nicole. Thanks for chatting it to Lush Handmade Cosmetics. How can I help you?
avatar hello How much of the scrubee is coconut shells?
Nicole We don't actually have access to that information but the ingredients are listed in quantitative order on the product page. The ground coconut shells are the third ingredient on the list avatar well is there another way? i mean is it half coconut shells? i dont want to pay for a product that is mostly shells
Nicole I can not say either way as I have only used the product myself and never seen it being produced. I would say there is quite a bit of coconut shells. You can check out the how its made video https://www.youtube.com/watch?v=fZKXAR5n8aA. To see what you think There is a very similar product to Scrubee that does not have any coconut shells
avatar what is that Nicole It is https://www.lush.ca/en/body/massage-bars/soft-coeur/9999905000.html. Soft Coeur, which is a massage bar but can also be used like a lotion. avatar Yes i know that one with the choclate in the middle it is more expensive, so ihow do i know the better deal? scrubee of soft couer?
Nicole Yes that is the one. avatar would you say there is more shells in scrubee thatn the chocolate in soft coaer?
Nicole The chocolate rubs onto the skin and has benefits for it. For looking at them both it looks like there are more shells in the Scrubee but that could just be because they are ground up and all throughout the product. avatar ok i thought the scrubee has shels going half way down, is that true? and the rest is a pad of butters with no shells?
Nicole The outside layer is the butters and essential oils. Its not a thick layer. The rest is coconut shells with the plant butters all mixed together. Are there any other questions I can help with today? avatar how thicck would you say the layer is is ont he bottom?
Nicole Maybe a few mm millimeters avatar which smells stronger: scrubee or soft coar?
Nicole To me they are both similar. The Scrubee has a slightly sweeter smell on my skin but the difference is hardly noticeable. avatar can i see viideo how soft couer is made?
Nicole There is not a video for the Soft Couer avatar how big is he chocolate in it? Nicole Well it goes through the whole bar, so it is just as tick as the bar. Then I would assume it is about 2cm by 1cm. This is just a guess. My bar melted in the heat wave so I can measure it correctly. It may be even a bit bigger than that.
When compared to the rest of the bar it looks to be about 1/7th or 1/6th of the bar.
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